Frequently Asked Questions
How do I start trading with StromFx?
To begin trading, register for an account on our website, verify your identity, and once approved, you can deposit funds and start trading.
Can I trade on mobile devices?
Yes, StromFx provides a mobile trading app compatible with iOS and Android devices, allowing you to trade on the go.
What measures does StromFx take to secure client funds?
All client funds are held in segregated accounts with top-tier banks, ensuring security and compliance with financial regulations.
What are the trading fees?
StromFx offers competitive spreads and no commission fees on standard accounts. Specific fees for other account types and instruments are detailed on our Fees & Charges page.
What types of support does StromFx offer?
Our support team is available 24/7 through email, live chat, and phone to assist you with any questions or issues.
How can I withdraw my profits?
Withdrawals can be requested through your account dashboard. Funds are typically returned using the original method of deposit.
Does StromFx offer educational resources?
Yes, we provide a wide range of educational materials including tutorials, webinars, and market analysis to support traders of all levels.
Got An Unanswered Question?
Get in Touch with StromFx
We're here to help you succeed in your trading journey. Whether you have questions about our services, need assistance with your account, or want to share your feedback, we are ready to listen.
Contact Details:
Email: [email protected]
Phone: +1 855-305-6950
Address: 6301 Kirlin Gardens, Grande Comore, Comoros, KM
Feel free to reach out through any of the channels listed above or use our convenient online contact form.
Our dedicated team is available to ensure you receive the support you need, whenever you need it.
Office Hours:
Monday - Friday: 9:00 AM - 5:00 PM (EST)
We look forward to hearing from you and supporting your trading endeavors.
I agree to terms & conditions provided by the StromFx Ltd. By providing my phone number, I agree to receive text messages from the business.
This website is owned and operated by StromFx Limited with registered address 6301 Kirlin Gardens, Grande Comore, Comoros, KM (COM).
Risk Warning: The information contained on this website is general in nature and does not constitute advice or a recommendation to act upon the information or an offer. The information on this website does not take into account your personal objectives, circumstances, financial situations or needs. You are strongly recommended to seek independent professional advice before opening an account with us and/or acquiring our services/products.
Before you decide whether or not to invest in any products referred to on this website, being over the counter (OTC) derivatives, it is important for you to read and consider our Client Account Terms, and ensure that you fully understand the risks involved. Fees, charges and commissions apply. OTC derivatives, including margin foreign exchange contracts and contract for differences, are leveraged products that carry a high level of risk to your capital. Trading is not suitable for everyone. You may incur losses that are substantially greater than your initial investment. You do not own, or have any rights to, the underlying assets which the OTC derivative is referring to. You should only trade with money you can afford to lose. There are also risks associated with online trading including, but not limited to, hardware and/or software failures, and disruptions to communication systems and internet connectivity.”
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